Privacy Policy

Michael Glanville Executive Coaching Limited Privacy Notice

Introduction

At Michael Glanville Executive Coaching Limited we are committed to protecting and respecting your privacy. This privacy notice explains how we collect, use, and safeguard your personal data when you interact with us.

Data Controller

The data controller responsible for your personal data is:  Michael Glanville Executive Coaching Limited.

The registered address is Drayton House, Drayton Lane, Chichester, West Sussex, PO20 2EW. 

Our email address is michael@michaelglanville-executive-coaching.com our phone numbers are mobile 07480 770961, office 01730 300210 

Information We Collect

We may collect and process the following categories of personal data:

• Personal Identification Information: Name, email address, phone number, postal address, and other contact details.
• Financial Information: Payment details and transaction history.
• Technical Data: IP address, browser type, operating system, and other technical information about your device.
• Usage Data: Information about how you use our website, products, and services.
• Marketing and Communications Data: Preferences for receiving marketing from us and communication preferences.

How We Use Your Data

We use your personal data for the following purposes:

• To provide and manage our services.
• To process payments and transactions.
• To communicate with you and respond to your enquiries.
• To improve our website, products, and services.
• To send you marketing and promotional materials (with your consent).
• To comply with legal and regulatory obligations.

Legal Basis for Processing

We process your personal data based on one or more of the following legal bases:

• Consent: Where you have given us explicit consent to process your data for specific purposes.
• Contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
• Legal Obligation: Where processing is necessary to comply with a legal obligation.
• Legitimate Interests: Where processing is necessary for our legitimate interests, provided that your interests and fundamental rights do not override those interests.

Data Sharing

We may share your personal data with third parties in the following circumstances:

• Service Providers: To companies that provide services on our behalf, such as payment processing, website hosting, and email delivery.
• Legal Obligations: If required by law, regulation, or legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business.

Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or damage. This includes encryption, access controls, and secure storage.

Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Further details about our Data Retention policy can be provided by emailing michael@michaelglanville-executive-coaching.com

Your Rights

You have the following rights regarding your personal data:

• Access: Request access to your personal data.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your personal data.
• Restriction: Request restriction of processing your personal data.
• Objection: Object to the processing of your personal data.
• Data Portability: Request the transfer of your personal data to another party.

Cookies

Our website uses cookies to enhance your browsing experience. You can control the use of cookies through your browser settings.

Changes to This Privacy Notice

We may update this privacy notice from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email.

Contact Us

If you have any questions or concerns about this privacy notice or our data practices, please contact us at: michael@michaelglanville-executive-coaching.com

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:           

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint